I once led a six-month project that consumed eight engineers, cost a lot, and delivered precisely what I asked for.
Then we killed it before release.
Why? Because while we’d built exactly what I specified, I had never clearly articulated why we were building it. The team executed flawlessly against requirements that, as it turned out, solved the wrong problem entirely.
Had I simply started with a clear “why,” someone would have spotted the disconnect months earlier.
The Missing Purpose Epidemic
This scenario plays out constantly across our industry. Teams build features, products, and entire systems without a clear understanding of the purpose behind them.
The symptoms are everywhere:
- Engineers implement requirements without questioning odd specifications
- Product interfaces become cluttered with rarely used features
- Technical decisions optimize for the wrong constraints
- Teams celebrate shipping rather than solving the core problem
One study found that up to 64% of features in custom-built software are rarely or never used. This isn’t an engineering failure—it’s a purpose clarity failure.
The Justification Test
I now apply a simple test to every project: Can everyone involved complete this sentence in nearly identical ways?
“We are doing this because _____.”
When I’ve run this exercise with teams, the results have been shocking:
- A data migration team gave 7 different answers
- A feature team couldn’t articulate any concrete user benefit
- A platform team described an entirely different set of priorities than leadership had intended
If your team can’t align on why they’re doing something, they’re not aligned on what they’re really building—regardless of how detailed your specifications are.
The Purpose Cascade
A clear “why” creates a purpose cascade that transforms how teams operate:
Clear Why → Aligned Priorities → Better Decisions → Appropriate Solutions
When my teams have a rock-solid understanding of purpose:
- They question requirements that don’t serve the core goal
- They propose simpler solutions I hadn’t considered
- They make better technical tradeoffs without my input
- They measure success by problem solved, not features shipped
The “Why” Deficit
If this is so obvious, why do so many leaders skip it?
In my experience, three factors drive this deficit:
- Assumption of obviousness: “Surely everyone understands why we’re doing this?”
- Fear of scrutiny: A clear purpose invites questions about whether this is the best approach
- Purpose uncertainty: The leader themselves isn’t entirely clear on the underlying why
The last point is particularly common. Many projects exist because someone important wants them, not because they serve a clear purpose. Without the courage to clarify purpose, teams execute on proxy metrics instead.
The Clarity Checklist
Before kicking off any significant effort, I now ensure I can clearly articulate:
- The problem being solved: What specific pain point or opportunity are we addressing?
- The impact of solving it: How will we measure success in business or user terms?
- The cost of not solving it: What happens if we do nothing?
- The beneficiaries: Who specifically will benefit and how?
- The non-goals: What related problems are we explicitly NOT trying to solve?
If I can’t answer these questions in simple language, I’m not ready to ask a team to invest their time and talent.
Communicating Purpose Effectively
Beyond having clarity yourself, how you communicate purpose matters deeply:
- Use human terms, not business jargon: “Help users find answers faster” beats “Increase engagement metrics”
- Connect to concrete user stories: “Jane spends 30 minutes per day on this tedious task” is more compelling than “Users waste time”
- Explain the why before the what: Purpose first, specifications second
- Repeat constantly: Purpose isn’t a one-time announcement—it requires regular reinforcement
I’ve found the most effective approach is having the team itself articulate the why back to me. If they can’t, that’s my failure, not theirs.
The Permission Effect
Perhaps the most powerful outcome of purpose clarity is what I call the permission effect: When teams understand the why, they feel empowered to challenge the how.
My most successful projects weren’t executed exactly as I envisioned—they were improved by teams who understood the purpose well enough to find better approaches than I had conceived.
Without a clear why, teams focus on compliance with specifications. With a clear why, they focus on solving the actual problem—which is what we really want.
The Leadership Obligation
You can delegate execution. You can even delegate decisions. But you cannot delegate purpose clarity.
If you can’t clearly articulate why a project matters, don’t expect your team to figure it out through osmosis. They’re talented, but they’re not mind readers.
Start with why. Everything else follows.